Relationship Between Workplace Ostracism and Employee Silence: Mediating Effect of Psychological Safety at Private Healthcare Organizations in Lahore (Pakistan)

Abstract

The employees are the backbone of any organization all over the world. The contribution of the employee is remarkable toward the success of the organization, especially in the healthcare sector. Therefore, the success of an organization depends on the employees. However, if the intention of the employees changes toward counterproductive work behavior, then such kind of behavior causes a major problem in an organization. This organizational behavior leads to the failure of the organization. Thus, this study is thriving to highlight these issues in an organization that can be prevented to enhance the productivity of the organization. The study focuses on employee silence and workplace ostracism, with the mediating effect of psychological safety in private healthcare organizations in Lahore, Pakistan. A quantitative method is used to analyze these relationships in the context of healthcare with a 230-sample size. According to the results, psychological safety mediates the relationship between prosocial silence and deviant silence on workplace ostracism. Moreover, there is a significant positive effect of prosocial silence on psychological safety. However, deviant silence has a negative and significant effect on psychological safety, which shows that deviant silence has a negative effect on workplace psychological safety.