Building Emotionally Intelligent Teams: A Survey on the Impact of Emotional Intelligence on Organizational Success

Abstract

Emotional intelligence is now considered as a key variable that would dictate organizational performance in improving leadership outcomes, team cohesiveness, job satisfaction and staff turnover is concerned. The current research proposed to fill this gap by analyzing data from 200 participants selected from different sectors and occupations to establish the relationship between emotional intelligence and these important performance indicators. This study uses a cross-sectional quantitative approach with the self-administered standardized questionnaire for evaluating participants’ EI based on four poles, to measure overall effectiveness and success factors including job satisfaction, team performance and retention. To test the relationship between emotional intelligence and organizational, the outcomes the data were analyzed using descriptive statistics, Pearson correlation analysis, ANOVA, multiple regression analysis on SPSS software. The findings show that emotional intelligence has strong positive relationship with performance parameters, with special emphasis to job satisfaction and team performance. It is also noted that above-average emotional intelligence yields more organizational effectiveness than the teams with low EI. This article emphasizes the importance of the leadership and team emotional intelligence. It should be noted that organizations that incorporating emotional intelligence in their leadership training/development programmes are bound to realize enhanced staff engagement, job satisfaction and organizational performance. Finding show that emotional intelligence is among the most significant factors that can promote individuals and organizations’ successes.