Organizational Trust as a Mediator in the Relationship of Training & Development and Organizational Performance: An Evidence from HEI’s of KP, Pakistan

Abstract

A business can only advance with ongoing personnel training and development in today's fiercely competitive environment. An organization's actual outputs or outcomes are referred to as its performance compared to intended results (or goals and objectives). In this study, organizational Trust (as a mediator) is compared to organizational performance (OP) and Training development (TD) at higher education institutions (HEIs) in southern KP, Pakistan. With instructors serving as respondents, the current study seeks to determine how Training and development (TD) impacts organizational performance (OP) in higher educational institutions (HEIs) in the Southern region of KP, Pakistan. We also examined how organizational Trust impacted the relationships between the independent and dependent variables. Three hundred twenty-two respondents were chosen using stratified random sampling from the public and private higher educational institutions (HEIs) in the Khyber Pakhtunkhwa (KP) southern region. Through a closed-ended questionnaire, the respondents (teachers) provided the data. Using SPSS, the validity and reliability of the results were examined. The results show that all three hypotheses are correct. Simple linear regression was used to estimate and test the connection between these variables. The findings showed that Organizational Performance (OP) is positively and statistically significantly impacted by Training and development (TD) and Organizational Trust (OT). The mediator organizational trust (OT) also mediates the statistically significant relationship between Training and development and organizational success. Finally, some exciting recommendations are given for HEI policymakers. The researchers also make some suggestions for additional research projects based on the current study's findings.