Role of Information and Communication Technologies (ICTs) in Students’ Knowledge at University Level: An Analysis

Abstract

The study analyzed the "role of Information and Communication Technologies (ICTs) in students' knowledge at university Level". The study was descriptive and survey in nature. The quantitative and qualitative (QUAN-qual) methods were used. The explanatory sequential technique was adopted. The cluster random sampling was used for data collection. The study sample consisted of 384 male and female students (192 male, 192 female) (undergraduate) at Khwaja Fareed University of Engineering and Information Technology (KFUEIT). The questionnaire was developed for data collection from students. The validity of the questionnaire was ensured through experts' opinions, and the reliability of the questionnaire was calculated through SPSS-24 using Cronbach Alpha. The study found that 80% of students used ICTs to increase their subject knowledge. The mean score of 3.95 and the standard deviation of 1.06 supported this. In qualitative data, the majority of students agreed to increase the availability of the Internet; most of them suggest to promote computer-based assignments, some of them said to arrange online classes, and few said to facilitate the use of LMS, while very few suggested encouraging the use of the projectors. Technology should be provided to all students for learning. The study recommended that by integrating ICTs into the teaching and learning process, teachers and students may be provided with adequate technical support, administrative support and appropriate access to technological resources.