Mediating Effect of Social Capital on the Link Between Team Diversity, Work Cognition Inventory and Team Performance

Abstract

Hospitals strive to get maximum output from their workforce in this competitive environment. This
study investigated the impact of work cognition inventory on team performance in the healthcare
sector of Pakistan. A quantitative methodological paradigm was selected, following a positivist
approach, and non-probability sampling was done; respondents were picked through purposive
sampling and survey-based questionnaires were used as an instrument for research. The sample
was taken from all eleven class-A Combined Military Hospitals (CMH) throughout Pakistan.
Social capital was taken as a mediator, while individual team members' creativity was taken as a
moderator between the link between work cognition inventory and team performance. Structural
equation modelling (SEM) and Preacher and Hayes' regression approach were applied to measure
mediators and moderator effects. This research concluded that employees' creativity significantly
moderates work cognition inventory linked to team performance. While it rejected the idea that
employees' cognitive features are directly connected with their performance, social capital may
increase or decrease their performance associated with work cognition inventory.