Mediating Effect of Social Capital on the Link Between Team Diversity, Work Cognition Inventory and Team Performance

Abstract

Hospitals strive to get maximum output from their workforce in this competitive environment. This study investigated the impact of work cognition inventory on team performance in the healthcare sector of Pakistan. A quantitative methodological paradigm was selected, following a positivist approach, and non-probability sampling was done; respondents were picked through purposive sampling, and survey-based questionnaires were used as an instrument for research. The sample was taken from all eleven class-A Combined Military Hospitals (CMH) throughout Pakistan. Social capital was taken as a mediator, while individual team members' creativity was taken as a moderator between the link between work cognition inventory and team performance. Structural equation modeling (SEM) and Preacher and Hayes' regression approach were applied to measure mediators and moderator effects. This research concluded that employees' creativity significantly moderates work cognition inventory linked to team performance. While it rejected the idea that employees' cognitive features are directly connected with their performance, social capital may increase or decrease their performance associated with work cognition inventory.