Concept and Analysis of Value Chain Dimensionality (VCD)

Abstract

The COVID-19 pandemic has exposed vulnerabilities in hybrid business models, particularly within value chains, disrupting organizations' ability to create and deliver value effectively. Traditional and contemporary approaches to value chains have often overlooked their deeper, complex aspects. This study advocates for a deeper exploration of value chains, focusing on their underlying parameters and operational dimensions. The goal is to develop a conceptual framework that supports adaptable and resilient value chains. Using a conceptual review methodology, this research examines the literature to identify and analyze the underlying parameters of value chains. These parameters are dimensionally aligned with components of intellectual capital theory to map value chain characteristics. The resulting theoretical framework and dimensional matrix enhance understanding of value chain efficiency, proficiency, and quality. This insight will help academicians, researchers, and practitioners improve backend processes that boost the quality of front-end offerings, fostering innovativeness and higher standards in value chain management.